IELM Newsletter, Issue No. 11

Abstract

SENG School of Engineering IELM newsletter Issue No.11 DEPARTMENT OF INDUSTRIAL ENGINEERING AND LOGISTICS MANAGEMENT The Hong Kong University of Science and Technology A year of Victory for IELM students It’s now Two-Thirds into Year 2009 and our students have already claimed championship and runner-up titles in three major competitions. The honors they have earned are indeed well-deserved and everyone at IELM is extremely proud of them. On March 21 2009. a Learn of five IELM students competed with eight teams from other tertiary institutions in Hong Kong in the CILTHK Student Day 2009 The event was jointly organized by the Chartered Institute of Logistics and Transport in Hong Kong and IELM. The nine teams formulated solutions for recent logistics and transport issues and defended their proposals against criticisms from fellow competitors Our team impressed the panel of judges with their insightful discussion on Cooperation rather than Competition among Ports in the Pearl River Delta Region and was awarded the champion ship in the competition. Meanwhile. two Learns from the IELM Department won the championship and first runner- up titles in the 2009 HKSQ Company-Based Student Project Competition on April 18, 2009. Nine other Learns from local universities also competed but their performance was eclipsed by the in spring, in-depth discussions of our winning teams. In their project titled 'Strategies for Implementing the New ISO 9001: Quality Management System Requirements' the champion team painstaking compared ISO 9001:2000 with the new version ISO 9001 :2008. highlight the advantages of the new version while suggesting ways to cope with the challenges It poses. Then on June 18. 2009. an IELM student presented his business plan at the YCD Entrepreneurs Challenge (E-Challenge) 2009 Business Plan Competition. His innovation GPS Robotic Water Analyzer impressed the judges with its cost effectiveness and earned him the champion ship title. Some 900 Students from various tertiary institutions in Hong Kong took part in this competition organized by the Young Entrepreneurs Development Council. We congratulate our winners once again, on their outstanding achievements and excellent teamwork, and are confident that our students will go on to earn even more honors in the coming year and the many years ahead . MESSAGE FROM THE DEPARTMENT HEAD How time flies Our department has been established for 15 years. and to celebrate our first 15th anniversary. we launched a series of activities to share our success with the public. The celebration started with the IELM 15th Anniversary Alumni Homecoming Dinner in February, which was followed by the CILTHK Student Day 2009 in March and the 2009 INFORMS International Conference on Service Science in August. I am glad that our department has continued to receive different kinds of award s and honors. such as IIE Transactions Best Paper Award and championships of the CILTHK Student Day 2009. the 2009 HKSQ Company-Based Student Project Competition and the YDC Entrepreneurs' Challenge (E-Challenge) 2009 Business Plan Competition. As educators. we are always eager to share our latest research findings with the public. We recently organized the first 2009 INPORMS International Conference on Service Science. and with the support from universities. companies and industry organizations across the globe. we were able to share our insights on various service science related topics including education . system simulation. finance and marketing among others. In the future. we will strive to offer an even more stimulating research and learning environment to our faculty members and students and take the department to new heights. Professor Fugee Tsung Professor and Acting Head IELM Department New Faculty Professor Ho Yin MAK Assistant Professor Education: Ph.D industrial Engineering. University of California, Berkeley. US.A. (2009) M.S., Industrial Engineering. University of California, Berkeley. US.A (2006) B.S Industrial Engineering Northwestern University. U.S.A (2005) Research Interests: supply chain design. opera lions and coordination applied optimization transportation and logistics management Professor Jiheng ZHANG Assistant Professor Education: Ph.D., Operations Research. Georgia Institute of Technology. U.S.A (2009) M.S. Operations Research, Georgia Institute of Technology. U.S.A. (2005) M.S. Mathematics Ohio State University. U.S.A (2003) B.S Mathematics Nanjing University. China (2002) Research Interests: service operations management queueing system applied probability IELM 15th Anniversary Alumni Homecoming Dinner February 28 2009 cjoma Garden Restaurant Hong Kong Jockey Club Atrium Professor chung-yee Lee Chair Professor Professor Mitchell Tseng chair Professor of the IELM Department

INSIGHTS ON INDUSTRIAL ENGINEERING Professor Fugee Tsung. Professor and Acting Head of the IELM Department and Regional Vice President (Asia) of IIE. attended the annual dinner of The Institute of Industrial Engineers ( IIE ) (Hong Kong) as Distinguished Speaker in April. Professor Tsung shared his insights on ' Recent Development of Industrial Engineering in Greater China-. Professor Tsung discussed the convergence of technology and events in China that has allowed the region to become an important part of the global supply chain for services and manufacturing Meanwhile. the industrial engineering profession has made considerable progress in the Greater China region in recent years. The professor's presentation gave an overview of recent developments of industrial engineering in Greater China covering China Hong Kong. Taiwan and Singapore. 2009 INFORMS INTERNATIONAL CONFERENCE ON SERVICE SCIENCE The 2009 INFORMS International Conference on Service Science. organized by IELM Department was held on August 6-8. 2009. The event, which was a huge success was attended by scholars From world renowned academic institutions as well as professionals and executives from companies and organizations across the globe. We were honored to have distinguished experts and professors share their insights on recent developments in service sc ience. Day 1 of the conference began with a Welcome Speech by Professor Fugee Tsung, Professor and Acting Head of the IELM Department. This was followed by keynote speeches by Professor Way Kuo, President of City University of Hong Kong and Professor Candace Yano. Professor of the University of California Berkeley (U.S.A.). A panel discuss ion on 'Research and Practice of Service Science' was scheduled on Day 2 of the conference. All distinguished speakers, including Dr. Grace Lin. INFORMS Fellow and Distinguished Engineer of IBM (U .S.A.). had lively interactions and shared their views and experience on the subject. Meanwhile, the IBM Best Student Paper Award was presented at the conference. Our PhD student, Yanfen Shang claimed First Prize in the competition. Hao Cao of Tongji University (China), was awarded the Second Prize while Jun Shan of the IELM Department, HKUST and Chenbo Zhu of Pudan University (China ) won the Honorable Mentions. The event provided a successful platform For exchange between educators manufacturing specialists, business representatives. professional associations government officials economists.

AWARDS TO HONORED PROFESSORS AND STUDENTS Professor Jeff Hong awarded IIE Transactions Best Paper Award Professor Jeff Hong. Associate Professor of the IELM Department was awarded the IIE Transactions Best Paper Award - Operations 2009 for his paper Selecting the Best System when Systems are revealed Sequentially paper 'Selecting the best system when systems are revealed sequentially'. coauthored with Professor Barry L. Nelson of Northwestern University. The Institute of Industrial Engineers (IIE) is the world's largest professional society dedicated solely to the support of the industrial engineering profession as well as individuals involved in imp roving quality and productivity. IELM Students win Championship of CILHIK Student Day 2009 Congratulations to our team of five students - Kwok Pui Sum. Wong Chiu Fai. Tsang Tsz Hang. Choi Wing Yee and Ip Hei Yan - on being the champion of the CILTHK Student Day 2009 The CILTHK Student Day 2009 was co-organized by The Chartered Institute of Logistics and Transport in Hong Kong and the Department of Industrial Engineering and Logistics Management of the Hong Kong University of Science and Technology on March 21. 2009. Besides our university other 8 tertiary institutions also participated in the event. and they included HKU School of Professional and Continuing Education. Hong Kong College of Technology. Hong Kong Institute of Vocational Education (Tsing Yi). Hong Kong Shue Yan University Lingnan University. The Chinese University of Hong Kong. The Hong Kong Polytechnic University and Macau University of Science and Technology. The event mainly focused on honing the problem solving and presentation skills of the participating students. Each team of students was required to formulate solutions for recent logistics and transport issues with in a specific time period and then defend their proposals against criticisms from the teams from other institutions. Our team discussed 'Cooperation rather than Competition among ports in the Pearl River Delta region to establishing the world-class logistics hub' and making use of the Strength Weakness Opportunity Threat (SWOT) analysis. they analyzed different ports in the Pearl River Delta region and pointed out possible ways for cooperation. The team's presentation was highly appreciated by the panel of judges who found them outperforming the other eight teams and worthy of the championship award. IELM Students named Champions and 1st Runners -up of 2009 HKSQ Company-Based Student Project Competition On April 18. 2009. two teams from the IELM Department beat nine other teams from local universities to become the champion and first runner-up tea ms in the 2009 HKSQ Company-Based Student Project Competition. organized by the Hong Kong Society for Quality. This is the fourth time. since 2006. that our students have won the competition . During the competition. our student teams. along with their competitors . studied real-world problems and presented their findings and proposed solutions for improvement on the status quo. The champion team looked in to 'Strategies for Implementing the New ISO 9001: Quality Management System Requirements'. Since the current quality standard ISO 9001 :2000 will expire by the end o f 2009 and be replaced by the updated version ISO 9001 :2008. certifications of the original ISO 9001 will expire by November 2011. Companies and organizations thus have to study the new standard thoroughly. digest the details and update requirements as well as revise existing quality control practices in order to comply with the new quality standard and renew their certificates. The winning project was sponsored by Sur face Mount Technology (Holdings) Limited . The students meticulously compared the old and new versions of ISO 9001 to identify critical changes in the new version. and they also discussed positive and negative impacts of the new IS09001 on the company. The findings of their project shed light on ways to make use of the advantages of the new IS09001 and cope with the challenges it poses. YDC ENTREPRENEURS' CHALLENGE (E-CHALLENGE) 2009 BUSINESS PLAN COMPETITION A team from IELM. ECE and ECON of HKUST outperform 240 teams consisting 900 students from other tertiary institutions in Hong Kong to become the champion team of the YDC Entrepreneurs' Challenge (E -Challenge) 2009 Business Plan Competition on June 18. 2009. The competition was organized by the Young Entrepreneurs Development Council (YDC). Our Yea r 3 student, Zhou Daijun, formed a team with other HKUST students called Tech4Enviro. At the competition the team unveiled their innovation. CPS Robotic Water Analyzer. which is an unmanned robotic miniature boat platform with chemical sensors. The analyzer is capable of monitoring and analyzing water quality at a fraction of current prices. 'YDC is an excellent channel for engineering students to incubate their business sense and know the gap between technology and real-life practices. The most important factor for our victory was the excellent engineering training provided by UST added to that our own vision. We have thoroughly enjoyed overcoming difficulties and frustration. and also the brainstorming discussion and presentation. ' said Zhou Daijun. Young Entrepreneurs Development Council

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